RESUMEN
Background This study aims to comprehensively explore the factors associated with depression among service industry workers during the COVID-19 pandemic, utilizing data from the 2021 Korea Community Health Survey. A total of 16,553 participants were included in the analysis.Methods The research employed a composite sample logistic regression analysis, with depression as the dependent variable and various general characteristics as independent variables.Results The study's findings highlight a notable prevalence of depression within the service industry (3.3%). Women exhibited a 2.22 times higher risk of depression compared to men (95% Confidence Interval (CI): 1.62–3.05). Service workers aged 40–49, 50–59, and ≥ 60 demonstrated lower odds of depression in comparison to those aged 19–29. Higher income levels were associated with reduced odds of depression. Service workers experiencing job loss (Odds Ratio(OR) = 5.42, 95% CI: 3.07–9.55) and deteriorated job conditions (OR = 1.97, 95% CI: 1.60–2.43) exhibited higher odds of depression than those with stable employment.Conclusion In conclusion, this study pinpoints depression risks in service workers, stressing gender, age, income, and job changes. Urgent action is needed, including targeted interventions and enhanced workplace support during the ongoing pandemic. Valuable insights contribute to understanding mental health disparities in this population.